Shipping policy

Domestic Shipping Within the United States:

• Our standard shipping timeframe for orders within the United States is 7-10 business days.
• Orders are processed promptly, usually within 1-2 business days of receiving the order confirmation.
• Delivery times may vary slightly based on geographic location and seasonal demands.

2. American Customer Focus:

• Bambu & Jutes is dedicated to serving customers within the United States.
• While our products may be sourced globally, our sales and shipments are exclusively for customers residing in the U.S.

3. Free Shipping Offers:

• We provide free standard shipping for orders exceeding a certain value within the United States. The threshold for free shipping is subject to periodic updates and is clearly indicated during the checkout process and on our website.

4. International Sourcing:

• While we primarily serve American customers, some of our products or materials may be sourced from international locations.
• This international sourcing allows us to offer a diverse and high-quality range of products to our U.S. customers.

5. Order Tracking and Delivery:

• Customers will receive a tracking number via email once their order is shipped.
• We partner with reputable carriers to ensure secure and efficient delivery of your orders.